Q. My husband and I each had to renew our driver’s licenses this past summer. He took a written test, and I took the test on one of the Department of Motor Vehicles’ computers. We both passed our tests, with each of us having a wrong answer on a couple of questions. He was not given his paper test to see what he answered incorrectly, nor did I get a chance to see where I had wrong answers. He didn’t ask for it; he thought it would be offered to him like in the past. I did ask about my test answers and was told the results were not available. Why doesn’t the DMV provide its customers with the correct answers so that we can drive accordingly?
– Betty Ancewicz, Granada Hills
A. If asked, the DMV will likely provide you the goods.
At a DMV office after taking the test on paper, you can ask the clerk about the ones you missed and in most cases should get told the questions and what pages in the Driver’s Handbook the answers can be found on, said Chris Orrock, a DMV spokesman at the agency’s Sacramento headquarters.
If the clerk refuses to help, politely ask for a supervisor.
On a computer there at the DMV office, at the end of the test you will be told the same thing on the screen – the missed questions and the pages that hold the answers.
“However, customers may not retain any (test) documentation containing test answers,” said another DMV spokesperson, Kat Snow.
The reason, of course, is to thwart cheating.
Remember, most people tapped to take the knowledge test –commonly called the written test – can instead take the eLearning route online, which you can’t fail – unless you don’t complete it in a year.
Q. I have a sticker transponder on the windshield and an adjustable transponder, both from a different agency than the one that manages the 405 Express Lanes, where I had a small problem. On Jan. 26, during a non-peak hour, the sensors read the adjustable transponder on the dash. No toll was charged, as we were a carpool. Next…
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