Q. Honk: How do you call California Highway Patrol offices during non-business hours if it is not an emergency? All you get is a recording. I tried to call the CHP in Santa Ana during a recent rain storm at 4 a.m. to report flooding on the westbound 22 Freeway. The right four lanes were flooded. I had to call 800-TELL-CHP to get ahold of someone, but that non-emergency service is headquartered in Sacramento. The dispatcher tried to call the local CHP office, but could not contact anyone by phone. The dispatcher had to send an email to notify the Santa Ana office. I hope they can have a better phone-notification system to report things like flooded roads.
– Roy Miyaji, Cypress
A. On that one, Roy, just call 911 with the CHP’s blessing.
“Something like that would have been an immediate traffic hazard,” said Officer Mitch Howell, a spokesman out of the Santa Ana CHP office.
Officers could roll out, and so could Caltrans – both agencies get such 911 information pronto.
“If there’s a safety issue, we get out there,” said Angela Madison, a Caltrans spokeswoman for Orange County. “We work closely together.”
You can reach a Caltrans dispatcher, too, at any hour. But Honk looked around online and, frankly, it isn’t easy to find the emergency number for each Caltrans district.
He could put the emergency numbers here for each Southern California Caltrans district, but that didn’t seem like stick-it-on-the-refrigerator material – although you would get to see Honk’s handsome mugshot every time you went to get a cold beverage.
If the issue can wait until morning, you can easily find the local Caltrans office’s daytime number by going to dot.ca.gov and clicking on the “contact us” tab. And, of course, you can reach the CHP then as well.
Q. Honk: What is the status of the construction on the ramp connecting the southbound 55 Freeway to the southbound 73? It has been under construction for several years. It is a safety issue, because it…
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